Standard Packing: the bags will be packed in standard safe export packing, your special packing requirements acceptable.
Shipping: we ship the goods all around the world by air, by sea, by couriour, etc. We work with many forwarding companies for long term, and also ship the goods with DHL, FedEx, UPS, TNT according to customer's requirements.
Do you only have the articles showed on website?
- Not really, except the designs on the website, VERYCO has more collections which could not be showed there completely. Please tell us if you’d like to receive more designs by e-mail.
Can I make some changes of the style? I have my own design, can you make it for me?
- Yes, VERYCO can make any changes according to your requirement, and offer our proposal if needed.
- VERYCO of course accept your own designs, OEM orders can be operated well. Please just send us the artworks with detailed specifications, or send your original samples to us for copy.
How long will it take to get your response?
- VERYCO normally has a fast response to you within 2 hours.
- Each inquiry will be processed no more than 12 hours.
- Our sales team are available online by E-mal, Trademanager, Skype/MSN, Whatsapp, Wechat.
How do you control the production quality?
- VERYCO will make pre-production samples for your final approval before production.
- VERYCO will have professional QC to inspect the products, including the Sales Manager. VERYCO applied “In-coming QC + In-process QC + Final QC”.
- Your own QC or third parties’ QC are also warmly welcomed.
How can I get a sample? Is the sample charge refundable?
- If our stock items, VERYCO can provide a free sample as long as you pay freight cost. If you have own design or need to be branded, then VERYCO would charge for sampling accordingly.
- Yes, sample charge would be refunded after mass order.
Can I have my LOGO on the products?
- Yes, your LOGO could be, such as stamped, embossed, lasered, transferred, embroidered on our products.
Can I make a small trial order?
- Depend on specified articles and designs, VERYCO accepts trial order for beginning cooperation, which quantity is less than MOQ.
What’s your sample and production lead time?
- VERYCO can finish a sample within 3-15 days depend on different articles and designs.
- VERYCO can control the mass production time in 25-35 days. VERYCO is also considering an urgent order when customer has emergency.
What about the packing for products?
- Normally each item is individually packed into a polybag or gift box, then a strong export carton.
- Special packing requirements are acceptable.
What are your payment terms?
- You can start an order on Alibaba.
- We accept T/T, Western Union, MoneyGram, PayPal, L/C, etc.
- Pay 30% deposit before mass production, 70% balance before shipment.
Can you do testing for us directly?
- Yes, we can do any test for our products to you if required.